Glossary Guide

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  1. Implementation

    Term used to describe the interactions of elements in programming languages. In Java, where the word is frequently used, to implement is to recognize and use an element of code or a programming resource that is written into the program.

  1. Interactive voice response (IVR)

    Automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient or information. An IVR system accepts a combination of voice and touch-tone keypad inputs, and provides appropriate responses based on the customer's prompts in the form of voice, fax, callback, e-mail and perhaps other media. Modern IVR solutions enable input and responses to be gathered via spoken words with voice recognition. IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone. Additionally, IVR solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities.

  1. Interoperability

    The ability of two or more systems or applications to exchange information and to mutually use the information that has been exchanged. In healthcare, this term is related to the ability of a medical device to work with other devices.

    ITU (International Telecommunication Union)

  1. iOS

    iOS is a mobile operating system developed by Apple. The iOS currently runs on the iPhone, iPod touch, and iPad.